Paris Marriott Opera Ambassador Hotel
4-star hotel · 9th arrondissement, Paris
Guests rate nearly every hotel highly: half the hotels in Paris are rated 8.6 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 15% of Paris hotels
- 85% of guest comments are praise
- 97% of guest photos show no damage
How this score is made
- Rated higher than 15% of Paris hotels. Compared with 912 hotels in Paris. Counts for 50% of the score.
- 85% of guest comments are praise. 430 praise, 74 complain. Counts for 30% of the score.
- 97% of guest photos show no damage. 58 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $512 a nighttypical for two, before tax · from $306
- 9 min walkto Rue Laffitte station
- 267 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceRue Laffitte is 712 m away
- Eiffel Tower view9 guest photos show it
- Staff158 praise · 18 complain
- Location125 praise · 0 complain
- Breakfast51 praise · 4 complain
Against
- On a main road: Boulevard Haussmann29 m from the building
- Room conditioncomplaints rising: 0.0 in 100 a year ago, 4.4 now10 complain · 9 praise
- Valuecomplaints rising: 0.0 in 100 a year ago, 4.0 now9 complain · 2 praise
- Complaints the hotel left unresolvedcomplaints rising: 2.5 in 100 a year ago, 4.4 now11 of 267 guests
What guests reported
What guests say
267 reviews from the last 2 years. Most praised: staff (158 guests). Weakest: value, where 9 of the 11 who mention it complain.
Location1250Strength
Very nice hotel, very well located.
Google, June 2026, rated 4/5 by this guest
Wonderful location for exploring Paris.
Tripadvisor, August 2026, rated 5/5 by this guest
Breakfast514Strength
The breakfast buffet selection was excellent and Chef Walter surprised our little birthday girl with a delicious breakfast!!!
Google, November 2025, rated 5/5 by this guest
The breakfast each morning was very, very good.
Google, January 2026, rated 5/5 by this guest
The services were rudimentary and the breakfast was absolutely dreadful.
Google, January 2026, rated 1/5 by this guest
Staffcomplaints rising: 0.0 in 100 a year ago, 7.9 now15818Strength
Wonderful staff that did not once let us down.
Google, June 2026, rated 5/5 by this guest
The staff is lovely, attentive, and helpful!
Tripadvisor, September 2026, rated 5/5 by this guest
I eventually asked if someone could help me, and he simply told me no and continued standing there.
Google, September 2026, rated 1/5 by this guest
Beds123Mostly good
The bed was incredibly comfortable, and the views over the surrounding architecture added a real sense of place.
Google, March 2026, rated 4/5 by this guest
Rooms are large and bed very comfortable.
Google, July 2026, rated 5/5 by this guest
Terrible bed - ended up with backache.
Booking network, October 2024, rated 5/10 by this guest
Cleanliness2911Mostly good
The rooms were extremely clean and modern and had a nice historic touch to them.
Google, March 2026, rated 5/5 by this guest
The hotel was immaculate including our room.
Tripadvisor, August 2026, rated 5/5 by this guest
With hair in our bathroom , dirty towels !
Booking network, November 2024, rated 2/10 by this guest
Quiet at night125Mostly good
The hotel location is excellent, the rooms comfortable and quiet.
Tripadvisor, July 2026, rated 5/5 by this guest
Noise level is very low overall, what is great and not easy to find in Paris.
Tripadvisor, September 2026, rated 4/5 by this guest
Very nice, comfortable stay except for the sound of people talking till late at night from the adjacent room.
Booking network, March 2026, rated 9/10 by this guest
Views104Mostly good
Our room was clean and comfortable with a view of the Eiffel Tower.
Tripadvisor, August 2026, rated 5/5 by this guest
Beautiful hotel with gorgeous views of a gorgeous city.
Google, September 2026, rated 5/5 by this guest
The room is big but only disappointed that the balcony is locked so we can’t really enjoy Effie Tower view
Tripadvisor, September 2026, rated 5/5 by this guest
Room sizecomplaints rising: 2.5 in 100 a year ago, 4.0 now2210Mostly good
In one hand, looks like an old hotel, but on the other hand very well maintained, large rooms, super large, convenient bed, good food, good shower, large bathtub, rich bar in the lounge, good service, and...
Google, November 2025, rated 5/5 by this guest
Our rooms were spacious and very clean, and the adjoining setup was perfect for our family of four.
Google, December 2025, rated 5/5 by this guest
Toilet was difficult to shut the door.
Booking network, April 2025, rated 5/10 by this guest
Room conditioncomplaints rising: 0.0 in 100 a year ago, 4.4 now910Split
room felt a little bit old and definitely outdated in some areas, even had a wobbly table.
Google, January 2026, rated 5/5 by this guest
The rooms are dated and the floors were dirty.
Google, July 2026, rated 3/5 by this guest
For a star-rated hotel, I find the rooms outdated, the bathroom and toilet layout poorly designed.
Google, March 2026, rated 2/5 by this guest
Valuecomplaints rising: 0.0 in 100 a year ago, 4.0 now29Weak spot
I paid for a 5 stars hotel cost for a hotel considered 4 stars that doesn’t deserve to be a 2 stars one.
Google, June 2026, rated 1/5 by this guest
Its an okay hotel quiet expensive for what it is.
Google, November 2025, rated 3/5 by this guest
Room is spacious for Paris and worth money spent.
Google, April 2026, rated 5/5 by this guest
Too few mentions to judge: food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 2,596 Google ratings
Problems guests raised
Raised most: complaints the hotel left unresolved, in 11 of 267 reviews.
Complaints the hotel left unresolvedcomplaints rising: 2.5 in 100 a year ago, 4.4 now11 of 2671 in 24 reviews
No one showed up.Nothing accomplished, nothing changed.
Google, June 2026, rated 2/5 by this guest
Called twice and still unable to change rooms or get it fixed.
Tripadvisor, August 2026, rated 1/5 by this guest
Something broken in the roomcomplaints rising: 2.5 in 100 a year ago, 4.0 now10 of 2671 in 27 reviews
Our room 115 was a bit outdated and our shower head broke but I’m sure this is something that will be fixed .
Booking network, June 2026, rated 10/10 by this guest
Phone chrome cast to tv don’t work
Google, January 2026, rated 3/5 by this guest
Heating and air conditioningcomplaints rising: 0.0 in 100 a year ago, 4.0 now9 of 2671 in 30 reviews
Every thing except the A/C
Booking network, July 2026, rated 9/10 by this guest
Everything was fine except the meeting room air conditioning failed...and this caused discomfort among my clients.
Google, July 2026, rated 4/5 by this guest
Unexpected charges and refundscomplaints rising: 0.0 in 100 a year ago, 3.1 now7 of 2671 in 38 reviews
I sent clothing for standard laundry service, but the hotel charged $400 and processed the items as dry cleaning instead of regular laundry (they even dry cleaned my socks).
Google, March 2026, rated 1/5 by this guest
I was told the deposit would be refunded within a few days, but more than two weeks have passed with no refund and no response to my emails.
Google, January 2026, rated 3/5 by this guest
A slow check-incomplaints rising: 0.0 in 100 a year ago, 2.6 now6 of 2671 in 44 reviews
With standard check-in time at 4pm, we were told that our room was not ready at 6:30pm.
Google, December 2025, rated 2/5 by this guest
The French-speaking staff at reception, however, were not so helpful: from 10:30 AM, I received my room at 6:30 PM, and it wasn't ready as planned.
Google, July 2026, rated 4/5 by this guest
Insects or pests4 of 2671 in 67 reviews
Yesterday, rats were found in the breakfast dining area on the first floor, raising serious hygiene concerns.
Google, March 2026, rated 1/5 by this guest
Nice hotel but unfortunately we saw a mouse in the bar lounge.
Tripadvisor, August 2026, rated 3/5 by this guest
Serious reports
3 in 267 reviews, most common first. Shown beside the score, never averaged into it.
Something stolen2 of 267 reviews
During our recent stay, housekeeping went through our belongings and took cash and our AirPods from the room.
Google, July 2026, rated 2/5 by this guest
I travel over 200 days a year, and this is the first time I have encountered theft in my room.
Google, April 2026, rated 1/5 by this guest
Someone fell ill1 of 267 reviews
On our second last day had a horrible diariah within an hour after having breakfast in the business lounge.
Tripadvisor, August 2026, rated 3/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
2 of the 60 guest photos we checked show damage or dirt (3%).
What it advertises, against the photos
Guests’ photos confirm: restaurant (9), bathtub (1), landmark view (9).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$512 is a typical night, from 277 dates checked in the coming year.
Weekends cost 17% less than weekdays
A typical night, month by month
Cheapest month: Feb 2027, $368Dearest month: Jul 2027, $995
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Rue Laffitte station is 712 m away by road, about 9 minutes on foot. There are 12 bars or clubs within 200 metres.
- Nearest main road: Boulevard Haussmann29 m
- Nearest shop: Monoprix6 min walk417 m by road
- Nearest station: Rue Laffitte9 min walk712 m by road
- The Louvre20 min walk1.5 km by road
- Notre-Dame3.2 km
- The Arc de Triomphe3.5 km
- The Eiffel Tower4.4 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
11 room types, from 20 to 52 m².
- Superior Queen Room20 m²Sleeps 2No view
- Superior King Room20 m²Sleeps 2No view
- Superior Twin Room20 m²Sleeps 2No view
- King Room with Eiffel Tower View22 m²Sleeps 2Bathtub in its photosLandmark view
- Deluxe room with king size bed26 m²Sleeps 2
- Deluxe Twin Room26 m²Sleeps 2
The other 5 room types
- Executive King Room30 m²Sleeps 2Bathtub
- Executive Room with Twin Beds30 m²Sleeps 2
- Junior Suite35 m²Sleeps 31 super-king bed
- Executive Suite52 m²Sleeps 21 Queen bed
- Two Adjoining Deluxe Rooms52 m²Sleeps 42 Twin bed + 1 Queen bedBathtub
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8 out of 10. Only 15% of the 912 hotels in Paris are rated lower, and a typical one is rated 8.6.
Every review site, out of 100
17 Google reviewers ticked "Quiet", yet 5 guests complain about noise, and Boulevard Haussmann runs 29 m away.
If value matters to you
Here, 9 of the 11 guests who mention value complain. These nearby hotels do better on it.
More hotels in Paris
The nearest first, with our score for each.
How we know
267 reviews counted · 100 photos checked · updated 19 September 2026
- We collected this hotel's 635 most recent reviews from Google, Tripadvisor and the Booking network. 267 of them describe a stay in the last 2 years and are the ones counted here; the rest were 128 older, 21 in other languages, 199 with a score but no words and 20 about the restaurant rather than a stay.
- The hotel replied to 200 of its 200 newest Google reviews.
- 26 in every 100 reviews thank a staff member by name.
- 6 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.