Pullman Paris Montparnasse
4-star hotel · 14th arrondissement, Paris
Long Weekend score
Strong1 serious report in 281 reviews: something stolen
- 92% of guest comments are praise
- 95% of guest photos show no damage
How this score is made
- 92% of guest comments are praise. 407 praise, 37 complain. Counts for 60% of the score.
- 95% of guest photos show no damage. 42 of 44 photos. Counts for 40% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $268 a nighttypical for two, before tax · from $167
- 5 min walkto Centre commercial station
- 281 guest reviewsfrom the last 2 years
- 44 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceCentre commercial is 366 m away
- Eiffel Tower view13 guest photos show it
- Staff193 praise · 9 complain
- Location61 praise · 0 complain
- Breakfast41 praise · 7 complain
Against
- Value7 complain · 5 praise
What guests reported
What guests say
281 reviews from the last 2 years. Most praised: staff (193 guests). Weakest: value, where 7 of the 12 who mention it complain.
Location610Strength
very nice hotel, great location, friendly staffs.
Tripadvisor, August 2026, rated 5/5 by this guest
A great location and staff.
Booking network, June 2026, rated 9/10 by this guest
Staff1939Strength
Fernando & staff at the Pullman Paris are absolutely amazing.
Tripadvisor, August 2026, rated 5/5 by this guest
Brilliant welcome from the Platinum reception by Anne-Sophie and Ruoyun, thanks to them!
Tripadvisor, September 2026, rated 5/5 by this guest
This situation was handled poorly, the second I said "this was never mentioned" and "would i be able to pay this in the morning since I get paid tonight?" I was spoken down on, as if I was some low life.
Tripadvisor, August 2026, rated 2/5 by this guest
Views221Strength
The view from the room is magnificent
Tripadvisor, September 2026, rated 5/5 by this guest
Very nice hotel with great views of the city including notre dame and st sulpice!
Tripadvisor, September 2026, rated 5/5 by this guest
Room size212Strength
The room was so spacious and clean and my two daughters loved the stay here.
Tripadvisor, August 2026, rated 5/5 by this guest
The rooms are spacious, the staff incredibly attentive, and the breakfast is enormous!
Google, September 2026, rated 4/5 by this guest
Room was a tad small for a deluxe.
Tripadvisor, September 2026, rated 4/5 by this guest
Quiet at night71Strength
Very quiet and nice hotel, staff are very friendly.
Booking network, September 2026, rated 9/10 by this guest
The rooms were exceptionally clean and it was very quiet.
Booking network, May 2026, rated 8/10 by this guest
We heard constant and loud noises day and night.
Tripadvisor, September 2026, rated 1/5 by this guest
Cleanliness386Strength
Excellent housekeeping in the Pullman
Tripadvisor, September 2026, rated 4/5 by this guest
The room was spotless and very comfortable.
Booking network, June 2026, rated 10/10 by this guest
Bedsheets had hair inside, the room was damp - the carpets were wet near the bathroom, the walls were bubbling from the dampness and the bathroom was not clean at all.
Booking network, August 2026, rated 2/10 by this guest
Breakfast417Strength
Special mention for the breakfast which was super good, with really adorable staff at the Fi’lia restaurant.
Tripadvisor, August 2026, rated 5/5 by this guest
Nice hotel and very good breakfast
Tripadvisor, August 2026, rated 5/5 by this guest
Três mauvais petit dejeuner a 35 euros
Booking network, May 2026, rated 4/10 by this guest
Beds102Mostly good
The beds are so comfortable, they definitely encourage a good night's sleep.
Google, September 2026, rated 5/5 by this guest
Comfortable beds, pillows and it had everything we needed.
Booking network, August 2026, rated 9/10 by this guest
It was great, the pillow were not so great
Google, September 2026, rated 5/5 by this guest
Room condition92Mostly good
Every part of the hotel was pristine, spotless, modern.
Booking network, September 2026, rated 10/10 by this guest
It’s lovely and modern, rooms are fantastic, plus the staff are all very friendly and helpful.
Booking network, July 2026, rated 10/10 by this guest
Rooms are abit dated - eg bathrooms
Google, September 2026, rated 4/5 by this guest
Value57Split
Excellent value for money.
Booking network, September 2026, rated 10/10 by this guest
Too few mentions to judge: food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 17,042 Google ratings
Problems guests raised
Raised most: complaints the hotel left unresolved, in 10 of 281 reviews.
Complaints the hotel left unresolved10 of 2811 in 28 reviews
We had asked the reception for a solution, but apparently there is none.
Tripadvisor, August 2026, rated 1/5 by this guest
I went to hotel front desk and they said we can’t help…I just pained you $2000 and you can’t do anything, that’s BS and poor customer service
Booking network, June 2026, rated 5/10 by this guest
Expensive food and drinks9 of 2811 in 31 reviews
It was too expensive, too noisy, and the service was poor.
Booking network, September 2026, rated 8/10 by this guest
Bit steep considering we are staying at the Hotel.
Booking network, September 2026, rated 10/10 by this guest
A facility closed6 of 2811 in 47 reviews
I'm leaving a bad review because for two consecutive years that I've been using Kerastase, we haven't been able to go up to the terrace, as it's a service the hotel provides but doesn't offer.
Google, September 2026, rated 1/5 by this guest
Something broken in the room5 of 2811 in 56 reviews
Our room 2127 had serious problems with the toilet (as in it wouldn’t flush) so avoid that room.
Tripadvisor, September 2026, rated 4/5 by this guest
The in room coffee maker was cheap and did not work well.
Booking network, May 2026, rated 8/10 by this guest
Unexpected charges and refunds4 of 2811 in 70 reviews
I have an unknown charge on my credit card from the hotel.
Tripadvisor, August 2026, rated 3/5 by this guest
Definitely overpriced with an aim at business trips rather than tourists.
Booking network, June 2026, rated 3/10 by this guest
Problems in the bathroom4 of 2811 in 70 reviews
If I could change one thing about the room, it would be the bathroom layout and privacy.
Booking network, June 2026, rated 9/10 by this guest
The bathroom didn’t close off fully to the rest of the room.
Booking network, August 2026, rated 10/10 by this guest
Serious reports
1 in 281 reviews, most common first. Shown beside the score, never averaged into it.
Something stolen1 of 281 reviews
My wallet was stolen during my stay from the safe in my room!
Booking network, May 2026, rated 1/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
2 of the 44 guest photos we checked show damage or dirt (5%).
Guests’ photos confirm: restaurant (1), bathtub (3), landmark view (13).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$268 is a typical night, from 282 dates checked in the coming year.
Weekends cost 5% less than weekdays
A typical night, month by month
Cheapest month: Dec 2026, $198Dearest month: Jun 2027, $362
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$210
- trivago.deals$216
- stayforlong.fr$227
- Vio.com$227
- deals.etrip.net$227
- deals.goseek.com$227
- deals.dealbase.com$227
- pilotplans.com$259
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Centre commercial station is 366 m away by road, about 5 minutes on foot. There are 3 bars or clubs within 200 metres.
- Nearest main road: Avenue du Maine143 m
- Nearest station: Centre commercial5 min walk366 m by road
- Nearest shop: E.Leclerc13 min walk990 m by road
- The Louvre3.7 km
- Notre-Dame3.9 km
- The Eiffel Tower4.1 km
- The Arc de Triomphe5.4 km
Distances follow the streets, not straight lines.
Rooms
15 room types, from 23 to 60 m².
- Classic Queen Room23 m²Sleeps 2Bathtub
- Deluxe Queen Room with Paris View23 m²Sleeps 2A view, going by the room's name
- Classic Room With Two Single Beds23 m²Sleeps 2
- Deluxe Premium Twin Room with View on Sacré Coeur25 m²Sleeps 2Landmark view
- Deluxe Twin Room with View25 m²Sleeps 2A view, going by the room's name
- Deluxe Premium King Room with Sacré-coeur View25 m²Sleeps 2A view, going by the room's name
The other 9 room types
- Classic Twin Room25 m²Sleeps 2Bathtub
- Deluxe Premium Family Twin Room with Two Communicating Room and City View30 m²Sleeps 4A view, going by the room's name
- Executive Deluxe King Room with View30 m²Sleeps 2A view, going by the room's name
- Deluxe Family Room with 2 Double Beds and view on Paris30 m²Sleeps 4A view, going by the room's name
- Classic Family Room with Two Double Beds30 m²Sleeps 4Bathtub
- Classic Family Room with one queen bed and two sofa beds.44 m²Sleeps 4Bathtub
- Apartment with Living Room and View49 m²Sleeps 41 super-king bed + 1 Sofa bedA view, going by the room's name
- Deluxe Suite with one King Size Bed and one Sofa with City View60 m²Sleeps 4BathtubA view, going by the room's name
- Deluxe Family Room Two Communicating Rooms with 4 Double beds60 m²Sleeps 8
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Not enough comparable hotels to rank it.
Every review site, out of 100
If value matters to you
Here, 7 of the 12 guests who mention value complain. These nearby hotels do better on it.
More hotels in Paris
The nearest first, with our score for each.
How we know
281 reviews counted · 84 photos checked · updated 19 September 2026
- We collected this hotel's 870 most recent reviews from Google, Tripadvisor and the Booking network. 281 of them describe a stay in the last 2 years and are the ones counted here; the rest were 28 older, 164 in other languages, 378 with a score but no words and 19 about the restaurant rather than a stay.
- The hotel replied to 185 of its 200 newest Google reviews.
- 47 in every 100 reviews thank a staff member by name.
- 8 reviews mention a free upgrade, a cake or a gift.
- We looked at 84 photos: the first 40 of the hotel's own and the 44 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.