Pullman Paris Tour Eiffel
4-star hotel · 15th arrondissement, Paris
Guests rate nearly every hotel highly: half the hotels in Paris are rated 8.6 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 30% of Paris hotels
- 82% of guest comments are praise
- 92% of guest photos show no damage
How this score is made
- Rated higher than 30% of Paris hotels. Compared with 912 hotels in Paris. Counts for 50% of the score.
- 82% of guest comments are praise. 2,766 praise, 618 complain. Counts for 30% of the score.
- 92% of guest photos show no damage. 229 of 250 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $470 a nighttypical for two, before tax · from $336
- 7 min walkto the Eiffel Tower
- 1,652 guest reviewsfrom the last 2 years
- 250 guest photostheirs, not the hotel's
At a glance
For
- 7 min walk to the Eiffel Tower501 m by road
- A station within walking distanceChamp de Mars - Tour Eiffel is 894 m away
- Eiffel Tower view112 guest photos show it
- Private balcony24 guest photos show it
- Staff936 praise · 112 complain
Against
- Value140 complain · 25 praise
- Room condition93 complain · 26 praise
- Kids' area is advertised but appears in no photoNot in the hotel's photos and not in any guest photo
- Quiet at nightcomplaints falling: 4.1 in 100 a year ago, 2.7 now53 complain · 20 praise
- Complaints the hotel left unresolvedcomplaints falling: 6.6 in 100 a year ago, 3.5 now77 of 1,652 guests
What guests reported
What guests say
1,652 reviews from the last 2 years. Most praised: staff (936 guests). Weakest: value, where 140 of the 165 who mention it complain.
Location7363Strength
Great direct views of the Eiffel Tower..
Google, August 2026, rated 5/5 by this guest
Just a couple of minutes from it and a couple of minutes from the metro, it's undoubtedly the perfect place to stay in Paris.
Google, August 2026, rated 5/5 by this guest
It’s further from everything.
Booking network, December 2024, rated 6/10 by this guest
Breakfast24813Strength
The breakfast is top notch.
Google, August 2026, rated 5/5 by this guest
Amazing view but the most pleasurable and memorable was breakfast!
Tripadvisor, August 2026, rated 5/5 by this guest
Breakfast hugely overpriced in my opinion.
Tripadvisor, April 2026, rated 3/5 by this guest
Viewscomplaints falling: 4.0 in 100 a year ago, 1.6 now47541Strength
The view was beautiful, and my wife loved it!
Google, August 2026, rated 5/5 by this guest
Our hotel over looking the Eiffel Tower from the 11th floor was a dream come true!
Booking network, August 2026, rated 10/10 by this guest
We stayed for our honeymoon and the room was super expensive and we paid to have the view of the effiel tour and it was blocked by trees and buildings.
Google, September 2026, rated 2/5 by this guest
Staff936112Strength
The staff were consistently warm, attentive, and professional, and it was clear that hospitality is at the heart of how this hotel operates.
Google, September 2026, rated 5/5 by this guest
The service was truly excellent.
Google, August 2026, rated 5/5 by this guest
The staff were incredibly rude.
Booking network, March 2025, rated 4/10 by this guest
Cleanliness17172Mostly good
My stay was excellent — the hotel was exceptionally clean, the staff was professional and helpful, and the entire environment felt safe and welcoming.
Google, July 2026, rated 5/5 by this guest
The hotel is very clean, and the rooms are spacious, comfortable, and well maintained, making our stay even more enjoyable.
Google, July 2026, rated 5/5 by this guest
The toilets are not clean and dirty.
Booking network, June 2026, rated 5/10 by this guest
Beds4123Mostly good
From the moment I entered the modern and welcoming lobby, to Numa, who showed such hospitality and graciousness when she checked me in, to my room, well-equipped bathroom, and sinking into one of the most comfortable beds I have ever slept in, to the view and proximity to the Eiffel Tower and…
Tripadvisor, September 2026, rated 5/5 by this guest
Very comfortable bed, room with air-conditioning, clean, contemporary furnishing, window views, and lovely amenities from Clarins.
Tripadvisor, June 2025, rated 5/5 by this guest
They was hard and felt like laying in the floor, I went to a bnb and their bed was softer not to be rude in anyway
Booking network, January 2026, rated 7/10 by this guest
Room size6043Split
Rooms are very small and way over priced.
Google, July 2026, rated 5/5 by this guest
The space is very cramped, and the wardrobe is so small that there's practically no room to store the clothes of three people, which is especially inconvenient when you're traveling as a family and staying for several days.
Google, August 2026, rated 1/5 by this guest
The closet was so tiny, a carry-on luggage couldn't fit in there.
Tripadvisor, August 2025, rated 1/5 by this guest
Foodcomplaints falling: 2.6 in 100 a year ago, 0.9 now2825Split
I also ordered a chicken Caesar salad — not only was it bland and sad-looking, but the chicken was undercooked.
Booking network, July 2025, rated 1/10 by this guest
The lunch and dinner menu are not worth it, pass.
Booking network, April 2026, rated 8/10 by this guest
Food at dinner was terrible however breakfast was excellent.
Booking network, February 2025, rated 7/10 by this guest
Quiet at nightcomplaints falling: 4.1 in 100 a year ago, 2.7 now2053Weak spot
sound insulation was really bad, we could hear the neighboring room conversations and they werent even talking loudly.
Google, July 2026, rated 2/5 by this guest
Even though the hotel knew we were traveling with a small child, they still placed our room very close to the bar area, which meant we had to listen to loud music and partying every evening.
Booking network, May 2026, rated 4/10 by this guest
Moreover, even at night, there were constant tapping and other construction sounds, so it was impossible to rest fully.
Tripadvisor, June 2026, rated 2/5 by this guest
Room condition2693Weak spot
The room is like from the 70s with green ripped rug .
Google, September 2026, rated 1/5 by this guest
The rooms are well beyond their lifespan.
Booking network, December 2025, rated 8/10 by this guest
As for the downsides, the hotel feels a bit dated and could definitely use some renovation.
Booking network, August 2026, rated 8/10 by this guest
Value25140Weak spot
The hotel was overpriced.
Booking network, December 2025, rated 7/10 by this guest
Disappointed - not value for money.
Booking network, December 2025, rated 5/10 by this guest
very overpriced, disappointing
Tripadvisor, July 2026, rated 3/5 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 17,110 Google ratings
Problems guests raised
Raised most: complaints the hotel left unresolved, in 77 of 1,652 reviews.
Complaints the hotel left unresolvedcomplaints falling: 6.6 in 100 a year ago, 3.5 now77 of 1,6521 in 21 reviews
When we raised this issue, management refused to make it right.
Tripadvisor, September 2025, rated 1/5 by this guest
I asked 5 times during 5 days for the fan in the bathroom to be fixed and they didn’t fix it, it was really annoying
Booking network, August 2025, rated 8/10 by this guest
Something broken in the room74 of 1,6521 in 22 reviews
The safe wasn’t working and had to again call twice fo get it sorted
Booking network, March 2025, rated 4/10 by this guest
Shower fixtures loose and fall off constantly.
Booking network, January 2025, rated 5/10 by this guest
A slow check-incomplaints falling: 5.5 in 100 a year ago, 2.3 now57 of 1,6521 in 29 reviews
The day before scheduled arrival rejected request, 4 PM checkin only.
Tripadvisor, April 2026, rated 1/5 by this guest
We were forced to wait around until keys were finally handed over at 4:10 PM, past standard check-in time.
Google, September 2026, rated 1/5 by this guest
Heating and air conditioning52 of 1,6521 in 32 reviews
The property was extremely HOT.
Booking network, June 2026, rated 2/10 by this guest
It only allows heating or cooling (not both), and during warm September afternoons the room was unbearable.
Tripadvisor, October 2025, rated 2/5 by this guest
Unexpected charges and refundscomplaints falling: 4.3 in 100 a year ago, 1.8 now45 of 1,6521 in 37 reviews
Everything was great except the noise at night and surprise extra charges at checkout.
Google, August 2026, rated 1/5 by this guest
They take the insurance 200 euros and don't give it back, be careful.
Google, September 2026, rated 2/5 by this guest
Not as shown or bookedcomplaints falling: 2.6 in 100 a year ago, 1.2 now29 of 1,6521 in 57 reviews
1) View from room is not the same as it was on pics (pics - 7th floor, while on reality they gave us 2st floor and I saw ground near my balcony.
Booking network, December 2024, rated 5/10 by this guest
Room pictures were misleading.
Booking network, September 2026, rated 1/10 by this guest
Serious reports
14 in 1,652 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard10 of 1,652 reviews
The balcony door does not have a lock!
Tripadvisor, August 2025, rated 1/5 by this guest
Someone fell ill2 of 1,652 reviews
First day, after having breakfast at the hotel and particularly scrambled eggs, I had SALMONELLA.
Booking network, November 2025, rated 1/10 by this guest
I had to leave home earlier from getting sick due to the rooms condition!
Booking network, April 2025, rated 2/10 by this guest
Bed bugs or bites1 of 1,652 reviews
We stayed at Pullman and had an absolutely terrible experience due to a severe bedbug infestation.
Google, September 2026, rated 1/5 by this guest
Harassment or discrimination1 of 1,652 reviews
We also had a racist bell boy who was very keen to serve white/European customers and ignored our family on our arrival AND leaving the hotel, we had to help ourselves.
Booking network, June 2025, rated 1/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
21 of the 250 guest photos we checked show damage or dirt (8%).
Guest photos showing damage or dirt21 of 2508%
Of 250 guest photos, 21 show damage or dirt: stains in 7, dirty surfaces in 5, mould or damp in 4 and peeling paint or cracks in 4, and some photos show more than one. Of the hotel's own 119, 0 do.
What it advertises, against the photos
Guests’ photos confirm: gym (1), restaurant (25), bar (7), bathtub (3), private balcony (24), landmark view (112), event space (2).
The hotel says it has no swimming pool or hot tub.
Price, place and rooms
Price
$470 is a typical night, from 281 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Feb 2027, $356Dearest month: Jun 2027, $636
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$426
- pilotplans.com$438
- amimir.com$457
- stayforlong.fr$464
- Vio.com$466
- deals.etrip.net$466
- deals.goseek.com$467
- deals.dealbase.com$468
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The Eiffel Tower is 501 m away by road, about 7 minutes on foot. There is 1 bar or club within 200 metres.
- Nearest main road: Quai Jacques Chirac222 m
- Nearest shop: Franprix3 min walk240 m by road
- The Eiffel Tower7 min walk501 m by road
- Nearest station: Champ de Mars - Tour Eiffel12 min walk894 m by road
- The Arc de Triomphe3.0 km
- The Louvre4.6 km
- Notre-Dame5.6 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
16 room types, from 26 to 185 m².
- Classic King Room - Garden Side26 m²Sleeps 2BathtubBalcony in its photosNo view
- Classic Twin Room - Garden Side26 m²Sleeps 2BathtubBalcony in its photosNo view
- Superior Twin Room with Eiffel Tower View26 m²Sleeps 2Balcony in its photosLandmark view
- Deluxe Twin Room, high floor, with Sofa, Balcony and Eiffel Tower View26 m²Sleeps 3BalconyLandmark view
- Superior King Room - Eiffel Tower View26 m²Sleeps 2Bathtub in its photosLandmark view
- Classic Twin Room with Balcony and Garden View26 m²Sleeps 3Bathtub in its photosBalconyA view, going by the room's name
The other 10 room types
- Classic King Room with Balcony and Garden View26 m²Sleeps 3Bathtub in its photosBalconyA view, going by the room's name
- Deluxe King Room, high floor, with Sofa, Balcony and Eiffel Tower View32 m²Sleeps 3BalconyLandmark view
- Deluxe Twin Room with Sofa, Balcony and Eiffel Tower View32 m²Sleeps 3BalconyLandmark view
- Deluxe King Room - Balcony with Eiffel Tower View32 m²Sleeps 3BalconyLandmark view
- Junior Family Suite with King Bed and Sofa Bed46 m²Sleeps 4Bathtub
- Junior King Suite with Sofa Bed and Eiffel Tower View46 m²Sleeps 4BathtubLandmark view
- Suite with Balcony and Eiffel Tower View72 m²Sleeps 41 Sofa bed + 1 super-king bedBathtubBalconyLandmark view
- PENTHOUSE EIFFEL with One King Bed and View - Top floor110 m²Sleeps 4BathtubBalconyA view, going by the room's name
- Signature Suite159 m²Sleeps 21 Queen bed
- Signature Master Suite185 m²Sleeps 42 Queen bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.3 out of 10. 30% of the 912 hotels in Paris are rated lower, and a typical one is rated 8.6.
Every review site, out of 100
Google rates it 92 out of 100 and Booking network rates it 83. Booking network only takes reviews from people who booked and stayed, while Google takes them from anyone.
Asked and answered
Guests asked the hotel 430 questions and it gave a clear answer to 209. The most useful are below, by subject.
The view from the room 80 asked
Can you see the Eiffel Tower directly from my this window?No
You will not able to see the Eiffel Tower from your window in a classic room.
Hi, I’ve seen many rooms with Eiffel Tower side view. There is any room with a front view of the tower?Yes
Superior rooms have the view from the bed, from the window. The Eiffel Suite has the view in front of the Eiffel Tower.
Which rooms give us the best view of the Eiffel Tower ?The best view of the Eiffel Tower is from the Deluxe room with a nice view from the balcony.…
Dear Guest, The best view of the Eiffel Tower is from the Deluxe room with a nice view from the balcony. Kind Regards, Antony
What is in the room 29 asked
Does the balcony have seating?No
Balcony doens't have seating.
Hi, we are booking for 3 adults. Is there a door to seperate the rooms?No
Hello, there is no door betweem romm and living room. Regards
Could I have kettle in my room ?Yes
Good Morning, each room have a kettle. Regards The Welcome desk
Parking and getting there 28 asked
do you offer car parking?Yes
Good Morning, We do have a public parking which is under the hotel. The name of the parking is Interparking Pullman Tour Eiffel. Regards The Welcome Desk
Is there allocated parking at the hotel? The room (king suite with sofa bed & trocadero view - balcony with Eiffel Tower view) does this mean we have both views from this room (trocadero and Eiffel Tower)?The parking is closed at the moment for remodeling reasons. However, we have many spots outside…
Dear, The parking is closed at the moment for remodeling reasons. However, we have many spots outside in the street in front of the hotel available. Regarding the view, you will have the view on the Trocadero and the Eiffel Tower. Goodbye.
where we can park our car near by the hotel, can u guide plzAt the Castorama parking 13 Boulevard Grenelle 5 minut's walking
At the Castorama parking 13 Boulevard Grenelle 5 minut's walking
The questions are guests' own words. The answers are the hotel's own words.
If value matters to you
Here, 140 of the 165 guests who mention value complain. These nearby hotels do better on it.
More hotels in Paris
The nearest first, with our score for each.
How we know
1,652 reviews counted · 369 photos checked · updated 19 September 2026
- We collected this hotel's 4,175 most recent reviews from Google, Tripadvisor and the Booking network. 1,652 of them describe a stay in the last 2 years and are the ones counted here; the rest were 671 in other languages, 1,639 with a score but no words and 213 about the restaurant rather than a stay.
- The hotel replied to 944 of its 1,000 newest Google reviews.
- 35 in every 100 reviews thank a staff member by name.
- 29 reviews mention a free upgrade, a cake or a gift.
- 4 reviews say staff asked for a review.
- We looked at 369 photos: 119 of the hotel's own and 250 from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.