Hôtel Mercure Paris Centre Tour Eiffel
4-star hotel · 15th arrondissement, Paris
Long Weekend score
Weak1 serious report in 292 reviews: something stolen
Guests rate nearly every hotel highly: half the hotels in Paris are rated 8.6 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 6% of Paris hotels
- 74% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- Rated higher than 6% of Paris hotels. Compared with 912 hotels in Paris. Counts for 50% of the score.
- 74% of guest comments are praise. 468 praise, 164 complain. Counts for 30% of the score.
- 100% of guest photos show no damage. 60 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $210 a nighttypical for two, before tax · from $181
- 8 min walkto the Eiffel Tower
- 292 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 8 min walk to the Eiffel Tower601 m by road
- A station within walking distanceChamp de Mars - Tour Eiffel is 995 m away
- Eiffel Tower view22 guest photos show it
- Location193 praise · 1 complain
- Views38 praise · 5 complain
Against
- Room size31 complain · 9 praise
- Room condition30 complain · 2 praise
- Value30 complain · 14 praise
- The lift29 of 292 guests
- Something broken in the room21 of 292 guests
What guests reported
What guests say
292 reviews from the last 2 years. Most praised: location (193 guests). Weakest: room condition, where 30 of the 32 who mention it complain.
Location1931Strength
About 3 minute walk to the Eiffel tower.
Tripadvisor, April 2026, rated 5/5 by this guest
The hotel is very well located, very affordable, and close to the Eiffel Tower.
Google, August 2026, rated 5/5 by this guest
Views385Strength
The greatest experience was the magnificent view from the 11th floor directly on the Eiffel Tower, which gave the stay a unique atmosphere, especially in the evening.
Google, August 2026, rated 5/5 by this guest
The view from our window was amazing, and it was truly magical to watch the Eiffel Tower sparkle and light up.
Booking network, July 2026, rated 10/10 by this guest
The room was really nice, but it didn't have an Eiffel Tower view!
Google, September 2026, rated 5/5 by this guest
Breakfast335Strength
We had breakfast included and it was delicious!!!
Google, July 2026, rated 5/5 by this guest
Breakfast was delicious and plentiful with lots of choice.
Tripadvisor, September 2026, rated 5/5 by this guest
The breakfast really needs to be better.
Booking network, June 2026, rated 7/10 by this guest
Staff11030Mostly good
He made me feel at home and he went over and beyond to give me an exceptional service.
Google, August 2026, rated 4/5 by this guest
Staff were great nice and friendly, look out for Jordy on reception great guy very welcoming and extremely helpful absolute credit to your hotel,
Google, July 2026, rated 5/5 by this guest
They are all painfully slow and doesn't look involved at all.
Google, May 2026, rated 3/5 by this guest
Food62Mostly good
The atmosphere was very pleasant, the bed was comfortable, the dinner was delicious, and the staff was extremely friendly.
Booking network, March 2026, rated 8/10 by this guest
I also thought the food was good as well with plenty of choices.
Google, August 2026, rated 5/5 by this guest
Interesting but could be better
Booking network, August 2026, rated 5/10 by this guest
Cleanliness4720Mostly good
The hotel was very clean!
Google, August 2026, rated 5/5 by this guest
The Lead remains our home away from home—beautiful, welcoming, impeccably clean and made exceptional by its wonderful pe
Booking network, August 2026, rated 10/10 by this guest
The room was not cleaned properly, towels were often missing, and the overall hygiene was very poor.
Google, August 2026, rated 1/5 by this guest
Beds116Mostly good
it was clean and the bed was so comfortable!!
Booking network, August 2026, rated 10/10 by this guest
The bed was comfy and thats the main thing.
Booking network, May 2026, rated 5/10 by this guest
The only downside was that the beds were very hard.
Booking network, August 2026, rated 8/10 by this guest
Quiet at night54Split
Broken window, no glass in frame, very loud location and even louder because we had no glass in the window it was totally out not only was it loud but it was extremely cold with the cold air coming through the window
Booking network, August 2026, rated 3/10 by this guest
The door didn't insulate against noise from the hallway, the carpet was threadbare and dirty.
Google, September 2026, rated 1/5 by this guest
There was a bit of noise during the night.
Google, August 2026, rated 5/5 by this guest
Value1430Weak spot
Extremely negative value for money, don’t go there, better to sleep on the street like a homeless….
Booking network, July 2026, rated 1/10 by this guest
But at €300 a night, this is unequivocally not worth it.
Google, July 2026, rated 3/5 by this guest
Great location though way too pricy for an below average place.
Booking network, April 2026, rated 7/10 by this guest
Room size931Weak spot
First of all room sizes are very small, there’s not even enough space to open your luggage.
Google, May 2026, rated 1/5 by this guest
Tiny rooms, slow elevators, and very grumpy staff.
Tripadvisor, July 2026, rated 3/5 by this guest
Sloppy hotel with filthy furniture, miniature rooms, little paper cups instead of glasses or cups.
Tripadvisor, April 2026, rated 2/5 by this guest
Room condition230Weak spot
Hotel very tired ,needs work .
Google, September 2026, rated 3/5 by this guest
Everything was old and dirty.
Google, June 2026, rated 1/5 by this guest
Hotel is outdated and needs renovation
Booking network, June 2026, rated 4/10 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 4,963 Google ratings
Problems guests raised
Raised most: the lift, in 29 of 292 reviews.
The lift29 of 2921 in 10 reviews
Lifts are constantly broken down, we had to wait 10 mins in lobby multiple occasions for a working lift.
Booking network, July 2026, rated 5/10 by this guest
One working lift for 12 floors, two other lifts broken for weeks.
Google, July 2026, rated 2/5 by this guest
Something broken in the room21 of 2921 in 14 reviews
The room smelt, the fridge didn’t work and the light was flickering the whole night, the check in process was extremely slow, the room looked tacky and we had people in walk into our room twice in the morning without knocking.
Booking network, June 2026, rated 1/10 by this guest
Locked out of room due to a faulty door lock, took over 2 hours to resolve, almost missed connecting train.
Booking network, July 2026, rated 1/10 by this guest
Heating and air conditioning19 of 2921 in 15 reviews
We sweat during the nights, and couldn’t sleep at all.
Google, August 2026, rated 4/5 by this guest
It's 25 degrees in Paris at the moment and the air conditioning is (apparently) on winter setting and cannot be changed - the heat in the rooms is intolerable.
Tripadvisor, April 2026, rated 2/5 by this guest
Complaints the hotel left unresolved14 of 2921 in 21 reviews
The room had an unpleasant smell coming from the toilet(which was found dirty on check in), the shower leaked and constantly switched between hot and cold, our request for an extra bath mat was never fulfilled.
Google, June 2026, rated 1/5 by this guest
Our bathroom smelled like sewage (we asked if they would at least clean out the toilet brush container, didn’t happen), the beds were uncomfortable, carpets stained, staff was rude.
Tripadvisor, April 2026, rated 1/5 by this guest
A slow check-in11 of 2921 in 27 reviews
There was no chance of an earlier check in.
Booking network, September 2026, rated 8/10 by this guest
We waited 1 hour for them to give us the keys.
Tripadvisor, August 2026, rated 2/5 by this guest
Unexpected charges and refunds6 of 2921 in 49 reviews
Overcharged when arriving at the hotel
Booking network, September 2026, rated 8/10 by this guest
Also, the receptionist had lied about how much parking was as we were told it would be 36€ for 24 hrs, however, when exiting the parking garage, overall, we had been charged 148€ which is an extortionate amount.
Google, May 2026, rated 1/5 by this guest
Serious reports
1 in 292 reviews, most common first. Shown beside the score, never averaged into it.
Something stolen1 of 292 reviews
During the check-in process at the front desk, our backpack containing passports, travel documents, and valuable belongings was stolen right from the hotel lobby.
Google, June 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
0 of the 60 guest photos we checked show damage or dirt (0%).
Guests’ photos confirm: restaurant (1), bathtub (1), landmark view (22).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$210 is a typical night, from 268 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Dec 2026, $191Dearest month: Jun 2027, $260
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- billabook.com$196
- Super.com$197
- trivago.deals$200
- traveluro.com$201
- Vio.com$205
- deals.etrip.net$205
- deals.goseek.com$205
- stayforlong.fr$210
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The Eiffel Tower is 601 m away by road, about 8 minutes on foot. There is 1 bar or club within 200 metres.
- Nearest main road: Quai Jacques Chirac166 m
- Nearest shop: Franprix5 min walk341 m by road
- The Eiffel Tower8 min walk601 m by road
- Nearest station: Champ de Mars - Tour Eiffel13 min walk995 m by road
- The Arc de Triomphe3.1 km
- The Louvre4.7 km
- Notre-Dame5.7 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
8 room types, from 18 to 36 m².
- Privilege Room with a double bed18 m²Sleeps 2
- Classic Double Room18 m²Sleeps 2
- Classic Twin Room18 m²Sleeps 2
- Classic Room with Double Bed18 m²Sleeps 2
- Privilege Double Room18 m²Sleeps 2
- Privilege Double Room with Eiffel Tower View - High Floor18 m²Sleeps 2Landmark view
The other 2 room types
- Two Twin Rooms Next To Each Other36 m²Sleeps 4
- Two Double Rooms Next To Each Other36 m²Sleeps 4
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 7.6 out of 10. Only 6% of the 912 hotels in Paris are rated lower, and a typical one is rated 8.6.
Every review site, out of 100
Trip.com rates it 84 out of 100 and Booking network rates it 76. Booking network only takes reviews from people who booked and stayed, while Trip.com takes them from anyone.
If room condition matters to you
Here, 30 of the 32 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in Paris
The nearest first, with our score for each.
How we know
292 reviews counted · 100 photos checked · updated 19 September 2026
- We collected this hotel's 879 most recent reviews from Google, Tripadvisor and the Booking network. 292 of them describe a stay in the last 2 years and are the ones counted here; the rest were 78 older, 158 in other languages, 345 with a score but no words and 6 about the restaurant rather than a stay.
- The hotel replied to 0 of its 200 newest Google reviews.
- 11 in every 100 reviews thank a staff member by name.
- 8 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.